In the BurnBright Basics to Managing Conflict we will review how to prepare for tough conversation, best practices amidst conflict, and how to regulate our emotions. This series includes 4 essential programs:
1. "Hard Conversations (Part 1)" by Matt Garretson
2. "Hard Conversations (Part 2)" by Matt Garretson
3. "Keeping Cool While Under Fire" by Monique Douglas
4. "Emotional Regulation" by Jen Wright
"Hard conversations" are hard! It's easy to create excuses to avoid them, but avoidance is not good.
Emotional outbursts are a big risk when having hard conversations, and they can be destructive.
Rushing to tell people what they "should" do may prevent you from truly hearing what they say.
When we preview our side of the story, we can make an already hard conversation even more difficult.
If we ask, “I am ready, but are they?” we can create excuses for avoiding a necessary conversation.
How do you avoid "Avoidance" and have the hard conversations you need to have?
