In the BurnBright Basics to Managing Conflict we will review how to prepare for tough conversation, best practices amidst conflict, and how to regulate our emotions. This series includes 4 essential programs:
1. "Hard Conversations (Part 1)" by Matt Garretson
2. "Hard Conversations (Part 2)" by Matt Garretson
3. "Keeping Cool While Under Fire" by Monique Douglas
4. "Emotional Regulation" by Jen Wright
Hard Conversations Part 2 focuses on some key behaviors for creating more positive interactions.
When people share a common purposes, they are more likely to understand each other.
Connecting hard conversations to a bigger idea of cultural purpose can improve mutual understanding.
Getting critical feedback is tough. How can we be better recipients in hard conversations?
What specific steps can leaders take to be prepared for and effective in hard conversations?
