Leadership and management lessons for small business leaders, and leaders and teams of nonprofit organizations. Our lessons include: leading teams, strategy, organizational culture and change, staff productivity and wellness, finance and fundraising, marketing and communication, and more!
Even when you measure the right thing, your data will be bad if you measure it in the wrong way. "Accuracy" is a good word that describes what we get from good measurement. But when our measures are not accurate, our data will mislead us.
If every employee gets a positive evaluation, then what is the purpose of the evaluation in the first place? Without variance in data, we can't really draw any conclusions about what data means. Yet often in the workplace we value consistency so much that we drive variance out of key measures. Th...
The desire to tell a certain story through our data can lead us to manipulate results and create a misleading picture. Don't let the pressure to succeed overwhelm your commitment to understanding the world as it is.