Hard Conversations: Part 2
In the second part of "Hard Conversations", Matt Garretson continues to explore what makes crucial conversations difficult, and how leaders can be more effective at having those discussions with team members.
Matt Garretson is co-founder of BurnBright and a successful entrepreneur who built and led one of the nation’s leading technology-enabled claims resolution and medical monitoring companies, the Garretson Resolution Group. Since selling the business, Matt has dedicated himself to educating non-profit leaders. An avid learner, Matt is a graduate of Yale University, Kentucky’s Salmon P. Chase College of Law, and Chicago Theological Seminary.
Introduction to Hard Conversations II
Hard Conversations Part 2 focuses on some key behaviors for creating more positive interactions.
When people share a common purposes, they are more likely to understand each other.
Connecting hard conversations to a bigger idea of cultural purpose can improve mutual understanding.
Being on the Receiving End
Getting critical feedback is tough. How can we be better recipients in hard conversations?
Action Orientation: getting better at hard conversations
What specific steps can leaders take to be prepared for and effective in hard conversations?
Matt Garretson Bio
Matt is co-founder of BurnBright. A successful entrepreneur, he built and led one of the nation’s leading technology-enabled claims resolution and medical monitoring companies. Since selling the business, Matt has dedicated himself to educating non-profit leaders. Matt is a graduate of Yale Univ...