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Leadership Skills: the "6 C's" • 4m 25s
There may be no leadership skill more essential than communication. No matter how competent you are in other ways, if you cannot explain what you are doing and why you are doing it, you are likely to fail.
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Competency is about knowing what you need to know and being able to do what you need to do in your work. Leaders need to have a good grasp of core operations.