Matt is a co-founder of BurnBright. A successful entrepreneur, he built and led one of the nation’s leading technology-enabled claims resolution and medical monitoring companies. Since selling the business, Matt has dedicated himself to educating non-profit leaders. Matt is a graduate of Yale University, Kentucky’s Salmon P. Chase College of Law and Chicago Theological Seminary.
"Hard conversations" are hard! It's easy to create excuses to avoid them, but avoidance is not good.
Emotional outbursts are a big risk when having hard conversations, and they can be destructive.
Rushing to tell people what they "should" do may prevent you from truly hearing what they say.
When we preview our side of the story, we can make an already hard conversation even more difficult.
If we ask, “I am ready, but are they?” we can create excuses for avoiding a necessary conversation.
How do you avoid "Avoidance" and have the hard conversations you need to have?
