Matt is a co-founder of BurnBright. A successful entrepreneur, he built and led one of the nation’s leading technology-enabled claims resolution and medical monitoring companies. Since selling the business, Matt has dedicated himself to educating non-profit leaders. Matt is a graduate of Yale University, Kentucky’s Salmon P. Chase College of Law and Chicago Theological Seminary.
Hard Conversations Part 2 focuses on some key behaviors for creating more positive interactions.
When people share a common purposes, they are more likely to understand each other.
Connecting hard conversations to a bigger idea of cultural purpose can improve mutual understanding.
Getting critical feedback is tough. How can we be better recipients in hard conversations?
What specific steps can leaders take to be prepared for and effective in hard conversations?
