We often think of leaders as heroes (or villains) who are responsible for the entirety of an organization's performance. But the work of other people matters, too.
Even when leaders make all the right choices, things may not work out. The world is a complex and unpredictable place, and the best-laid plans may not produce success.
We've talked about several factors that limit a leader's performance impact. Now we'll explore how to better understand leadership influence.
