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Avoidance Mentality I: Emotional Contagion
Hard Conversations: Part 1
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3m 33s
Emotional outbursts are a big risk when having hard conversations, and they can be destructive.
Up Next in Hard Conversations: Part 1
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Avoidance Mentality II: "Should Do"
Rushing to tell people what they "should" do may prevent you from truly hearing what they say.
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Avoidance Mentality III: Previewing Y...
When we preview our side of the story, we can make an already hard conversation even more difficult.
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Avoidance Mentality IV: "I am Ready, ...
If we ask, “I am ready, but are they?” we can create excuses for avoiding a necessary conversation.